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Hotel Bergkristall Oberlech, Lech am Arlberg

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25Nov2024Select date
Check-out
26Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Oberlech 382, Lech am Arlberg, Austria, 6764

Hotel Bergkristall Oberlech is situated at an altitude of 1.5 meters, providing guests with ski-in, ski-out convenience in Austria's largest ski area. The family-operated hotel combines luxury with a rich history that dates back to 1787. It features opulent accommodations and a pampering spa experience, emphasizing warmth and hospitality. This prime location in Oberlech offers breathtaking views of the surrounding alpine landscape.

Location

Hotel Bergkristall enjoys a strategic location within the Arlberg ski area, ensuring easy access to 300 kilometers of ski runs and 87 lifts. Proximity to several airports, including Zurich and Munich, facilitates travel for international guests. Guests arrive via a cable car from the car-free village center, where parking is available for convenience.

Rooms

The hotel offers 41 elegantly furnished rooms and suites, each designed with a blend of modern aesthetics and alpine charm. Many rooms boast private balconies, allowing guests to enjoy stunning mountain vistas. The unique open concept in the SPA Chalet's modern double rooms creates a special ambiance that enhances guest comfort. High-quality materials and harmonious color schemes contribute to a relaxing atmosphere.

Eat & Drink

Culinary excellence is at the heart of Hotel Bergkristall, featuring a 5-course evening menu showcasing Mediterranean-inspired dishes. The restaurant is renowned for its fine selection of wines and gourmet experiences like a weekly fondue evening. Guests can also indulge in lunch on the legendary sun terrace, enjoying luxuries like ice-cold champagne paired with creative Mediterranean fare.

Leisure & Business

The hotel's wellness area includes a contemporary spa chalet, offering various treatments designed for relaxation and rejuvenation. Winter sports enthusiasts can take advantage of nearby ski runs and trails, while the sports park in Lech provides indoor activities such as fitness, tennis, and climbing. Children's facilities ensure a pleasant experience for families, with ski schools and childcare programs available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
35 m² 
Bed options:
1 King-size bed
Mountain view
Shower
Coffee machine
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Single Room
Max:
1 person
10 m² 
Bed options:
1 Single bed
Shower
Coffee machine
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Suite
Max:
2 persons
50 m² 
Bed options:
1 King-size bed
Mountain view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Lech am Arlberg 1.0 km
Bus
Bus stop 11.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Ski to door
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Bowling
  • Billiard tables

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Heating
  • Mini-bar
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Oberlech 382, Lech am Arlberg, Austria, 6764
Map view
Oberlech 382, Lech am Arlberg, Austria, 6764
Nearby
Petersboden Ski Lift
190 m
Restaurants
Sonnenterrase Sonnenburg
220 m
Oberlech 55
Hotel Restaurant Formarin
1.0 km
Oberlech 255
Cafe Olympia
2.0 km
Dorf 174
Pizzeria Don Enzo
2.1 km
Dorf 163
Schlegelkopf Restaurant
1.2 km
Schlegelkopf - Oberlech

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great view
Well-organized rooms
Limited dining hours
No lift access from main areas
7.8/10
Very good
Rooms
7.2
Location
8.2
Service
8.3
Dining
7.7
Guest reviews
7.8/10
based on 15 reviews
9.0
9.0/10based on 81 reviews
Cheryl
United States, June  2024
8.4/10

The hotel offers well-organized rooms with a nice view of the mountains, though they are relatively small and decorated like a cheap chain. The service was outstanding, going above and beyond to ensure a perfect stay. The location is perfect, right on the slopes of Oberlech, providing superb access. The dining experience is extensive with everything you could want, including traditional Irish pancakes. Some areas for improvement include the crowded main relaxation area and the timing of breakfast.

Rooms
8.0
The rooms, though small, were nicely appointed with a view of the mountains and a small balcony.
Service
9.0
The service was exceptional, with staff doing everything possible to make my stay perfect, even accommodating a room change to reduce noise.
Location
9.0
The location is perfect, being right on the slopes of Oberlech with superb access and a lovely, relaxing atmosphere.
Dining
8.0
Facilities
8.0
The facilities were good overall, though the main relaxation area could be crowded at times.
Darren
United States, February  2024
7.6/10

Staying at this hotel was a mixed experience. The room, although clean, had some drawbacks like a low ceiling and exposure to noise from the restaurant and hallway. On the positive side, the bathroom was also spotless. The service was top-notch with a professional and friendly staff offering a range of amenities. The location, although lovely and relaxing, suffered from crowding issues and a noisy restaurant. The dining options were varied and satisfying, especially for those who enjoy a good breakfast spread. Despite some flaws, the facilities provided added value to the stay.

Rooms
7.0
The room had a low ceiling and was exposed to noise, but was clean and the bathroom was spotless.
Service
9.0
The hotel service was professional and friendly, offering a range of amenities.
Location
6.0
The location was lovely and relaxing, but suffered from crowding and noise from the restaurant.
Dining
8.0
The dining options were varied and satisfying, especially for breakfast.
Facilities
8.0
The facilities provided added value to the stay.
Jordan
United States, February  2024
7.2/10

My stay at the hotel had its ups and downs. While the rooms had a terrible burnt oil smell that lingered on my clothes, the service was top-notch with a family-like atmosphere and amazing cuisine. The location, right off the ski slopes, was convenient although the staff seemed unhappy. The dining experience was beyond amazing with plenty of food choices, but the late breakfast start time was a letdown.

Rooms
5.0
The burnt oil smell in the rooms was quite unpleasant, and being on the first floor made it noisy. Accessing the rooms by stairs was inconvenient.
Service
9.0
The service was discreet, professional, and welcoming, creating a cozy ambiance. Various amenities like room service and pet amenities were available.
Location
7.0
The hotel's location right off the ski slopes was convenient although the staff demeanor was a bit off-putting.
Dining
8.0
The dining experience was fantastic with a wide array of food choices, but the delayed breakfast start time was a downside.
Facilities
8.0
The facilities were well-equipped, providing everything needed for a comfortable stay.
Matthew
United States, January  2024
7.2/10

My stay at the hotel was a mix of positives and negatives. The room I stayed in, specifically at the rear with views up the mountain, had a unique charm with a low ceiling due to a wooden bar running across it. However, accessing it from the main reception/dining required taking the stairs, which was a bit inconvenient. The service I received was generally great, except for the unhelpful restaurant manager, and the wait for luggage retrieval took over an hour. The location was ideal for outdoor activities like walking and skiing, though there were some instances where the staff seemed a bit unhappy. The dining options provided a wide variety but the breakfast starting time was a bit late for those wanting an early start. Overall, a stay with its ups and downs.

Rooms
7.0
The room at the rear with mountain views had a unique charm despite the low ceiling. For tea and coffee lovers, a nice touch.
Service
8.0
The staff went above and beyond to make my stay perfect, with personalized touches like lift tickets and spa bookings. However, the wait for luggage retrieval was quite long.
Location
8.0
The location was perfect for outdoor activities like walking and skiing, but there were occasional instances where staff seemed unhappy.
Dining
7.0
A wide variety of dining options provided, but the breakfast starting time may not suit early risers wanting to hit the slopes.
Facilities
6.0
James
United States, December  2023
8.2/10

I've been coming back to this hotel for many years because of its small but cozy rooms with lovely views up the mountain. The balcony adds a nice touch, and the room with a heated boot cupboard is a bonus. However, without a balcony, the rooms are much bigger and nicer, making them ideal for a comfortable stay.

Rooms
8.0
The rooms are small but cozy with lovely views up the mountain.
Service
7.0
The staff is extremely polite and friendly, making my stay enjoyable. However, some incidents, like the staff calling our kids thieves for taking soda, were off-putting.
Location
9.0
The hotel is perfectly located right in the slopes of Oberlech, ideal for skiing with convenient ski-in and ski-out facilities. However, the party vibe in the restaurant and poor staff performance can be a downside.
Dining
8.0
The dining experience offers a wide and generous selection of hot and cold options, but the breakfast starting at 8 am may be too late for early skiing plans.
Facilities
9.0
The hotel provides excellent facilities, including everything needed for a comfortable stay.
Donald
United States, December  2023
8.6/10

My stay at the hotel was fantastic. The location is superb, situated right off the ski slopes with dedicated ski storage in the hotel. The rooms, although accessed by stairs, were lavish and comfortable with sheepskin rugs and cushions. The dining options were excellent, offering a wide selection of hot and cold dishes. However, the late breakfast start time could be inconvenient for early skiers. The facilities were top-notch, providing everything needed for a relaxing stay.

Rooms
9.0
The rooms were lavishly comfortable with sheepskin rugs and cushions.
Service
8.0
The staff were extremely pleasant and very helpful.
Location
9.0
The hotel is in a great location in Oberlech with convenient ski in and ski out facility.
Dining
8.0
The dining options were excellent, with a wide and generous selection of hot and cold dishes.
Facilities
9.0
The facilities were top-notch providing everything needed for a relaxing stay.
Bob
United States, November  2023
7.4/10

My stay at the hotel was a mix of positives and negatives. The location was excellent, right on the slopes of Oberlech with superb access to skiing, but the rooms were small and not up to par with the communal areas. The service was helpful overall, although there were some issues with knowledge. The dining experience was extensive, but the timing could be improved. The facilities were decent, offering necessary amenities. Value for money was reasonable, considering the location.

Rooms
6.0
The rooms were relatively small and decorated like a cheap chain, not matching the quality of communal areas. The ceiling was too low due to a wooden bar across the room.
Service
7.0
The service was generally helpful, especially in moving our room to a quieter location. There were some gruff encounters, and knowledge gaps were evident.
Location
9.0
The hotel's location in Oberlech, right off the ski slopes, was perfect for ski enthusiasts with convenient ski storage.
Dining
8.0
The dining options were extensive with a variety of choices from fresh fruit to hot options, although the breakfast starting time could be earlier for skiers.
Facilities
7.0
The hotel offered essential facilities like room service, housekeeping, and a ski pass vendor, but there is room for improvement in certain areas.
Tommy
United States, November  2023
8.2/10

The hotel offers a mix of small rooms with balconies and larger, nicer rooms without balconies. My room had a nice view of the mountains but had a unique aspect with a low ceiling due to a wooden bar across the space. The service was generally great, with a special touch of receiving a generous 'Easter Bunny' on Easter Sunday. The location, right off the ski slopes with dedicated ski storage, was lovely and relaxing. The dining experience provided a wide variety of options but started a bit late for early skiing plans. The facilities were top-notch, offering various amenities for a comfortable stay.

Rooms
8.0
My room with a view of the mountains was a nice size. However, the wooden bar running across the ceiling made it feel special but also a bit cramped.
Service
9.0
The service was fantastic overall, with a lovely Easter surprise. However, the restaurant manager was not as helpful as expected.
Location
8.0
The hotel's location right off the ski slopes with dedicated ski storage provided a perfect setting for a relaxing stay. However, the main relaxation area was often crowded, making it challenging to find free loungers.
Dining
7.0
The dining options were plentiful with a wide variety available. However, breakfast starting at 8 am was a bit late for those eager to hit the slopes early.
Facilities
9.0
The hotel facilities were impressive, offering everything needed for a comfortable and enjoyable stay.
Jim
United States, October  2023
9.0/10

I absolutely loved my stay at this hotel! The rooms were cozy and clean, and the staff was incredibly friendly and helpful. The location was superb right by the ski slopes, and the dining experience was top-notch with a wide selection of dishes. The facilities were well-maintained and added to the overall enjoyment of my stay.

Rooms
9.0
The rooms were cozy and clean, offering great views up the mountain.
Service
9.0
The staff was extremely pleasant and always ready to assist, creating a beautiful setting for guests.
Location
10.0
The location was perfect, right off the ski slopes with dedicated ski storage, enhancing the overall comfort of my stay.
Dining
8.0
The dining experience was excellent with a generous selection of creative dishes, although breakfast starting late was a minor inconvenience.
Facilities
9.0
The facilities were well-maintained and added to the overall enjoyment of my stay.
Dave
United States, September  2023
8.2/10

Staying at this hotel was a mix of positives and negatives. The room access was not very convenient due to the stairs and the small, basic design. However, the direct access to the hotel and room was a plus, although the low ceiling with a wooden bar was a bit inconvenient. The service was generally friendly and professional, though there was an exception with the unhelpful restaurant manager. The location was perfect for skiing or walking, right off the ski slopes, with easy access for skiing. The dining experience had its downsides with a late breakfast start, but the quality of food options was excellent. The facilities provided were impressive, adding value to the stay.

Rooms
7.0
The room was accessed by stairs, and although small and basic in design, the direct access was convenient. However, the low ceiling with a wooden bar was a drawback.
Service
8.0
The staff were very friendly and professional overall, except for the unhelpful restaurant manager.
Location
9.0
The location was perfect for skiing or walking, with convenient ski in and ski out facilities, right off the ski slopes.
Dining
8.0
The dining experience had a downside with a late breakfast start, but the food quality was excellent with a variety of options available.
Facilities
9.0
The facilities provided were impressive, adding value to the overall stay.
Chris
United States, September  2023
8.0/10

The hotel rooms were a bit small and seemed like a cheap chain, which was a contrast to the quality of the communal areas. However, the rooms had a nice view of the mountains and were well-organized. Access to rooms from the main reception/dining areas required the use of stairs, as there was no lift available.

Rooms
7.0
The rooms had a nice view of the mountains and were very well-organized.
Service
9.0
The staff was extremely helpful and went out of their way to accommodate my requests, even moving our room to reduce noise. They were attentive to all details, from lift tickets to spa bookings.
Location
8.0
The hotel location was lovely and relaxing, perfect for walking or skiing, with superb access to the ski slopes and dedicated storage facilities for ski equipment.
Dining
8.0
The dining options were extensive and varied, with a wide selection to choose from.
Facilities
8.0
The hotel facilities were well-equipped and maintained, offering a comfortable stay for guests.
Great view
Limited dining hours
Chad
United States, September  2023
6.4/10

My stay at the hotel was a mix of highs and lows. The location right off the ski slopes with dedicated ski storage was fantastic, but the room issues and dining hours were a bit of a letdown. The service was generally top-notch, and the facilities were good despite some shortcomings.

Rooms
5.0
The room had a terrible burnt oil smell and a low ceiling with a wooden bar, but it was fully exposed to noise from the restaurant and hallways.
Service
8.0
The service was great overall, except for the unhelpful restaurant manager. The staff were discrete, professional, and offered a range of amenities.
Location
6.0
The hotel's location right off the ski slopes with ski storage was convenient, but the crowded main relaxation area and unhappy staff were noticeable.
Dining
7.0
The dining options were good, but the breakfast starting late was inconvenient for early skiers.
Facilities
7.0
The facilities were decent, with ski in and out facilities, but some areas like the crowded relaxation place could be improved.
Convenient Location
Room Issues
Charles
United States, July  2023
8.2/10

I found the hotel to be a mix of good and not-so-good features. The communal areas were top-notch, but the rooms were disappointing with their small size and cheap decor. However, being on the top floor reduced noise, and the cleanliness was commendable.

Rooms
7.0
Despite the room size and cheap decoration, the cleanliness was impressive. The low ceiling with a wooden bar was a bit of a drawback.
Service
9.0
The staff went out of their way to accommodate our request for a quieter room. Overall, they were welcoming and helpful throughout my stay.
Location
9.0
The location in Oberlech was perfect for skiing with ski in and ski out access. The superb slope connection was a definite highlight.
Dining
8.0
The breakfast spread was extensive, offering a variety from fresh fruits to hot options, though the late start time was inconvenient for early skiers.
Facilities
8.0
The hotel had all necessary facilities for a comfortable stay and skiing vacation. However, improvements in certain areas could elevate the guest experience.
clean
small rooms
Timothy
United States, June  2023
9.0/10

My stay at the hotel was delightful! The rooms were perfectly equipped and spotlessly clean, making it a cozy and comfortable retreat. Having a balcony added a nice touch, especially for enjoying the warmer weather, while the larger rooms without a balcony were spacious and charming. The service was exceptional, with the staff going above and beyond to ensure a perfect stay. The location right on the slopes of Oberlech was simply unbeatable, offering a lavish and comfortable setting. The dining experience was varied and delicious, though an earlier start time would have been ideal. The facilities were top-notch, providing everything needed for a relaxing and enjoyable stay.

Rooms
9.0
The rooms were perfectly equipped, spotlessly clean, and became more comfortable with a balcony which would be great in the warmer weather.
Service
9.0
The staff was ever present and incredibly kind and attentive, offering various amenities and going the extra mile to make the stay perfect.
Location
10.0
The hotel's location right on the slopes of Oberlech was lavishly comfortable, convenient with ski in and ski out facilities, and provided dedicated ski storage, truly enhancing the ski experience.
Dining
8.0
The dining experience offered a fantastic variety, though an earlier opening time for breakfast would have been more convenient.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything from a spa chalet to pet amenities and making every aspect of the stay enjoyable.
clean
crowded
Joseph
United States, June  2023
7.0/10

The hotel has a unique charm with its rooms accessed by stairs, showcasing a cozy setup with a slight inconvenience regarding the low ceiling. The rooms are exceptionally well-equipped and impeccably clean, offering a pleasant stay overall despite some minor quirks.

Rooms
8.0
The rooms had a distinctive touch with access via stairs and a low-ceiling design. They were fully equipped and spotlessly clean.
Service
7.0
The service overall was great, except for the unhelpful restaurant manager. However, other services like room service, housekeeping, and pet amenities were excellent.
Location
6.0
The hotel's location right off the ski slopes with dedicated ski storage was convenient, although the crowded main area and some staff attitude issues slightly affected the experience.
Dining
7.0
The dining experience offered an array of options but had a late starting time, which might not suit early morning plans for activities like skiing. The quality of the food was exceptional, including homemade organic products.
Facilities
7.0
The facilities provided were satisfactory, catering to various needs with some room for improvement.
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Rooms and Guests2 Guests, 1 Room